Santo Bronz - Mobile Spray Tans

Cancellation & Rescheduling Policy We understand that life happens and schedules can change. Because our services are mobile and time is reserved specifically for you, we kindly ask that you review the following policy before booking. Appointment Changes Appointments may be canceled or rescheduled up to 24 hours before the scheduled appointment time with no penalty. Changes made within 24 hours of your appointment will be subject to a 50% service fee. Same-Day Cancellations & No-Shows Same-day cancellations, last-minute reschedules, or no-shows will be charged 100% of the service total. If we arrive at your location and are unable to perform the service due to client unavailability, incorrect address, or unsuitable environment, the appointment will be considered a no-show. Group Appointments & Events For group bookings or special events, 72 hours’ notice is required for cancellations or significant changes. Deposits for group appointments are non-refundable. Deposits Deposits are applied toward your service total and are non-refundable, but may be transferred once if rescheduled within the required notice period. Weather & Emergencies In the rare case of severe weather or emergencies, we will work with you to reschedule your appointment as soon as possible. By booking an appointment, you agree to this cancellation policy. Thank you for respecting our time and allowing us to provide exceptional service to all clients.